Privacy Policy

01. Data We Collect

We collect data necessary to provide software licensing, execute web/IT services, process transactions, and maintain account security:

• Business & Contact Data: Name, company/trading name, designation, email address, phone/WhatsApp number, billing address, and registered office address. GSTIN, PAN, and corporate identity details required for statutory billing and tax compliance.
• Payment & Transactional Data: Subscription records, payment receipts, order history, and transaction references. Note: Sensitive payment information (such as credit/debit card numbers, CVVs, net banking credentials, and UPI PINs) is processed directly by RBI-compliant payment gateways (e.g., Worldline) over encrypted channels and is never stored on our servers.
• Technical & Application Usage Data: Device identifiers, operating system version, browser type, IP address, license activation status, system error logs, and session statistics.
• Client Project & Asset Data: Website copy, logos, media files, design specifications, domain/hosting configuration credentials (handled with strict confidentiality), and database schemas provided during web or custom software development engagements.

02. How We Use Your Information

We process the collected information for the following legitimate business purposes:

• Delivering, activating, and maintaining our software subscriptions, applications, and web services.
• Designing, developing, hosting, and deploying custom websites and client software projects.
• Facilitating secure payment processing, issuing GST invoices, and handling billing administration.
• Delivering technical support, customer assistance, bug resolution, and system maintenance.
• Sending essential transactional communications, subscription renewal reminders, security alerts, and service updates.
• Detecting, investigating, and preventing fraudulent transactions and unauthorized software usage.
• Complying with statutory, legal, and financial regulatory requirements under Indian law.

03. Data Security & Protection

We implement industry-standard administrative, physical, and technical safeguards to keep your information secure:

• HTTPS / SSL/TLS encryption for all web communications and data transmissions.
• Direct, tokenized integration with PCI-DSS certified payment gateways.
• Restricted, role-based internal access to client servers, codebase, and project data.
• Secure, monitored cloud server infrastructure with periodic security audits and automated backups.

04. Data Sharing & Third Parties

We do not sell, rent, lease, or monetize your personal or business data. We share information only under necessary operational conditions:

• Authorized Service Vendors: Cloud hosting providers, payment gateway aggregators (such as Worldline), SMS/email notification delivery systems, and certified infrastructure partners under strict confidentiality agreements.
• Legal & Compliance Authorities: When required by applicable Indian laws, judicial proceedings, court orders, or governmental directives.
• Business Restructuring: In connection with any corporate merger, restructuring, or acquisition, with advance notice to our clients.

05. Data Retention

We retain your account and project data for the duration of your active software subscription or service engagement, and as required to fulfill ongoing tax, legal, and accounting obligations under Indian regulations.

06. Cookies & Tracking

Our website uses essential and analytical cookies to remember user preferences, ensure proper session management, and monitor overall website traffic and performance. You may disable cookies in your browser settings, though certain website features may have restricted functionality.

07. Your Data Rights

You have the right to:

• Access, review, and request updates to your stored personal and business profile details.
• Request the closure of your account and deletion of non-essential personal information.
• Opt out of promotional emails or marketing updates at any time.

08. Grievance Officer

In case of complaints or questions about data privacy, contact: